You’re Getting a “Bridge Already Paired” ErrorĪfter you set up your Philips Hue Bridge and you go to pair it with HomeKit for Siri functionality, you might get a pop-up that says, “Another user already paired the HomeKit enabled bridge. It isn’t fun, but sometimes, it does the trick. If all else fails, try a factory reset and set your lights back up from scratch.
(If you have a router hooked up to a modem/router combo, try plugging it into the other one just to see.) So if you have a large network with multiple switches, you may have to reconfigure things so that your Hub is plugged into your main router. Plugging the Hub directly into our router fixed the issue. We had the Hue Hub connected to a network switch, which resulted in some occasionally flaky behavior. In our case, this problem was caused by our network setup. If one batch of lights is rather far from another, try sticking a light bulb or Dimmer Switch in between them to see if it solves your problem. Remember, Philips Hue uses the ZigBee protocol, so not every light has to be in range of the Hub-it just has to be within range of another bulb that can connect to the Hub. RELATED: What Are "ZigBee" and "Z-Wave" Smarthome Products?įirst, make sure all your lights are well within range of the Hub or one another. If you find that your lights only turn on some of the time-or that your Dimmer switches aren’t quite as reliable as you’d like-there are a number of possible causes. Your Lights or Switches Are Unreliable or Don’t Turn On This is where it might be a good idea to contact Philips directly through their customer support. If you don’t have any dimmer switches, any flickering and buzzing could simply be from a bad bulb, especially if you plug in a different light bulb and it works fine. If you can, it’s probably a safer bet to replace dimmer switches with regular light switches and get Philips’ own Hue Dimmer Switch instead. Philips says that if you do use Hue lights with a dimmer, be sure to keep the dimmer on 100% at all times.
Lutron says that its dimmer switches work with Philips’ BR30 Hue bulb, but your mileage might vary. However, sometimes Siri can be stubborn and the setup process might tell you that it can’t find the Hue Bridge to pair to for setting up Siri. When you set up your Philips Hue Bridge, you’ll also set up Siri, which allows you to control your lights using your voice. Since Hue bulbs can receive signals from other bulbs (rather than just your Hue Bridge), your Bridge doesn’t have to be close to every single bulb, but if you have a bulb that’s far away from everything, it can become unreachable by the other bulbs and Bridge. It sounds obvious, but sometimes you can flip the switch off without even thinking about it, and all of a sudden you have a problem.įurthermore, make sure that all of your Hue bulbs are somewhat close together so that they can all receive a signal from your Hue Bridge. not a Philips Hue switch), make sure that the switch is on. If your lights are controlled by a hard-wired light switch (e.g. The first thing to check for is whether or not the problematic bulbs are powered on. If you get a message saying that some bulbs are unreachable after the lights have been successfully added, there could be a couple of things to look out for.
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